Video Counselling

Kerry provides a confidential and secure online service. This enables you to access our services from anywhere in the world and at a time and place that is convenient for you. Online counselling is a great alternative to face-to-face counselling due to the ease and accessibility of sessions. Your sessions can take place from the comfort of your home or from the convenience of your office. This eliminates travelling time and can help you feel more relaxed and in control of the process. Research shows that the outcome for clients who have undertaken therapy via online counselling is similar to those who have had therapy in person. Online counselling is confidential, convenient and effective.

Online counselling will benefit you greatly if you have difficulties attending face-to-face appointments due to travel, family or work commitments, disability or illness. Online counselling in your own environment can also help you to discuss your difficulties more easily, especially if you are feeling self-conscious or anxious.

The benefits of using online video counselling.

Online counselling and telephone counselling are ideal ways for many individuals to seek confidential and professional support if, for whatever reasons, they cannot undergo treatment in a traditional, face-to-face setting. These methods of support are greatly effective and convenient, and are easily accessible with the use of your personal computer, your laptop, mobile, landline telephone, iPad or tablet.


Online counselling and telephone counselling is accessible for you if you live in a remote area, if you have a young family, if you are housebound because you are a caregiver, if you have limited mobility due to being physically disabled, or if you are unable to leave your home due to mental health issues.


Online counselling and telephone counselling offer you a high level of privacy and offer you the option of remaining anonymous. If you are concerned about the stigma attached to mental health issues or you do not want your family or friends to be aware that you are having counselling, this method will greatly aid you with these concerns, due to not having to attend sessions at a clinic.

Easy and Convenient 

Online counselling enables you to talk face-to-face, in real-time, anywhere in the world from your workplace or from the comfort of your own home. It is available 12 hours a day, 7 days a week.


Research shows that the outcome for clients who have undertaken counselling online or via telephone is similar to those who have had counselling in person.

Enables Consistency 

Online counselling can provide you with access to regular counselling sessions, particularly if you are travelling, have been relocated to another country, live or work in a country where face-to-face therapy is unavailable or are facing language barriers in your local area.

Relaxed and in Control 

Clients who have had online counselling have said that seeing a counsellor from their home or their office has helped them feel more relaxed and in control of the process. As a result, they have been able to discuss their thoughts and feelings more easily.

Time and Cost-effective

Online counselling and telephone counselling save you time and money because you do not have to factor in the duration and the cost of travelling to and from your appointments.


For ease and convenience, you can book an appointment directly in the online diary. Your payment for the session can be made electronically and securely via PayPal.

Online Video Optimisation

Online communication enables you to connect online with anyone in the world, in real time, via text, speech, and video. To communicate online by video, your personal computer, laptop, mobile phone, iPad or tablet needs an internet connection with adequate bandwidth to support video calling.

There can be a certain amount of learning when trying something new for the first time, yet with a small amount of preparation, most first-time video calling difficulties can be avoided. Please read through the following tips to help you optimise your online video calling.

Tip 1: Close programs that consume computer resources

Overloading your computer’s processor and memory can slow down your video call, which may cause a time lag or interfere with your connection. By decreasing the load on your computer, your processor will not have to work as hard and will therefore operate at a lower temperature. This means that the cooling fan will run at a lower speed, resulting in less background noise and better audio quality.

Tip 2: Stop anything that uses up internet bandwidth 

This includes other computers using the same network, videos buffering in the background and programs downloading or uploading files. Once your computer is fully focused on your video call, this will optimise your audio and video experience.

Tip 3: Test and adjust your audio settings

The audio quality is important, so test your microphone and speakers by making a test call with a friend to ensure good performance and quality.

Tip 4: Use a headset or headphones to avoid echo

You can improve the audio quality by using a headset or headphones. This will automatically reduce background noise from your computer. It will also enable you to be closer to the microphone and therefore further reduce any interference.

Tip 5: Optimise your room lighting 

Overhead lighting and lamps can improve the quality of your video call. Natural lighting can sometimes interfere with the quality, so it may be necessary to close your curtains and/or blinds.

Tip 6: Adjust your camera angle 

Set up the camera so you can look straight at it. You may need to raise your device to achieve this.


Online Video Counselling – £55 per session